Return Policy

We want you to love your purchase! If you're not completely satisfied, we're here to help.

Returns

We accept returns within 15 days of the delivery date.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging, if applicable.
• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items cannot be returned:

• Custom or personalized products.
• Digital downloads or gift cards (if applicable).
• Items damaged due to misuse or normal wear and tear.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or we sent the wrong item.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with your order number and photos of the item and packaging. We'll make it right as quickly as possible.

Refunds

Once your return is received and inspected, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error.

How to Start a Return

To request a return, please contact us with your order number and the reason for your return. We'll provide instructions on how to send your item back.

Thank you for shopping with us! We appreciate your support and strive to provide quality products and excellent customer service.